Delete MyTUP Social Account | Permanent Account & Data Deletion
MyTUP Social · Digital community platform for the Technological University of the Philippines community
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MyTUP Social Technological University of the Philippines Community
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Account control · MyTUP Social

Delete your account.

You can request permanent deletion of your MyTUP Social account and associated personal data. This external web page provides a deletion route even when you cannot access the app.

Permanent account deletion Identity verification required No website sign-in required
STEP 01

Send your request

Email support@mytup.social and clearly request permanent deletion. Whenever possible, send it from the email registered to the account.

STEP 02

Verify account ownership

We may request information reasonably necessary to confirm that you control the account. This prevents fraudulent or unauthorized deletion requests.

STEP 03

Account and data are deleted

After verification and processing, the account is permanently deleted or associated personal information is de-identified, subject only to limited lawful, security and technical retention.

What the deletion request covers.

A verified request applies to your MyTUP Social account and personal information associated with that account.

Account & profile informationProfile details and personal information associated with the MyTUP Social account are deleted or de-identified as part of the account-deletion process.
User-generated contentPosts, comments, media and other content associated with your account are handled as part of deletion, subject to technical or legal exceptions described in the Privacy Policy.
Account activity informationAccount-linked activity is deleted or de-identified except where limited retention is necessary for security, fraud prevention, enforcement, disputes or legal obligations.
Personal identifiersIdentifiers tied to the deleted account are removed or de-identified where continued retention is not required for a legitimate legal or security purpose.
01

Some information may remain temporarily.

Residual copies of deleted information may remain temporarily in secured backup systems until those backups are overwritten or deleted according to normal backup lifecycles. Limited information may also be retained where reasonably necessary for legal compliance, fraud prevention, security, enforcement or dispute resolution.

Information another user independently retained, quoted or included in their own content may not disappear from that other user's experience immediately where technically or legally appropriate.

02

This deletes MyTUP Social—not official university records.

A MyTUP Social deletion request applies to the MyTUP Social account operated by CommunityStack. It does not itself delete or alter official TUP enrollment records, academic records, registrar documents, admissions information or other university-controlled records.

If you need action on an official TUP record, contact the relevant university office through the Student Resources or official TUP website.

03

Before you submit the request.

  • Make sure you are requesting deletion of the correct MyTUP Social account.
  • Use your registered email address whenever possible.
  • Do not send your password, one-time authentication codes or unnecessary sensitive documents.
  • Account deletion is intended to be permanent. Do not submit the request if you only want temporary access help.
  • If you are locked out but want to keep the account, contact Support instead of requesting deletion.
Account control

Ready to request deletion?

Use the direct email route below. The support team may verify ownership before completing a permanent deletion request.

Email deletion request→ Privacy Policy→ Support instead→ Frequently Asked Questions→
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Do not request deletion if you only need help signing in.

Deletion is intended to be permanent. For account recovery, login errors or technical problems, use MyTUP Support instead.