Need technical help, account assistance or general information about MyTUP Social? We keep contact simple. Choose the inbox that matches what you need and your message goes to the right place from the start.
No unnecessary departments and no long directory. These two contact routes cover MyTUP Social support and general enquiries.
Use this inbox when something is not working correctly or you need assistance with your MyTUP Social account or platform access.
Use this inbox for questions about MyTUP Social that are not technical support requests.
A clear message makes troubleshooting faster and reduces unnecessary back-and-forth. You do not need to send sensitive information to explain most problems.
Tell us what you were trying to do, what you expected to happen and what actually happened. If an error message appeared, include the exact wording.
Say whether you were using the iOS app, Android app, MyTUP Web or the LMS. Device and browser details can be useful for technical issues.
A screenshot can make a visual or technical problem much easier to understand. Remove or cover personal information that is not relevant to the issue.
For account-specific support, contacting us from the email associated with your MyTUP Social account can help us understand the request more efficiently.
MyTUP Social support does not need your password to investigate a problem. Share only the information necessary to explain your request.
MyTUP Social is a digital community platform and does not replace official university offices. For admissions, registrar matters, academic records, enrollment, official university decisions, formal notices or other institutional transactions, use the Technological University of the Philippines' official channels.
These pages cover the most common questions about using MyTUP Social, platform rules, privacy and account management.
CommunityStack builds and operates the MyTUP Social digital community platform. The Technological University of the Philippines remains the authority for official university matters, academic administration and institutional decisions.
